Effective date: October 13, 2026
Envelope Mart USA ("we," "us" or "our") uses this policy to explain how we handle personal information collected through envelopemart.com and related website inquiries.
Information we collect
When you contact us, request an estimate, place an order or send a file, we collect the information you submit. This may include your name, company or organization, mailing or shipping address, phone number, email address and preferred way for us to respond.
We also collect project details, order or quote references, product specifications, quantities, requested dates, comments, artwork and other files you provide. Please include only information needed for your request and information you are authorized to share.
How we use information
We use this information to answer questions, prepare estimates, process and fulfill orders, work with your submitted files, communicate about your project, and maintain related customer and business records.
Website technology and cookies
Our website uses Vimeo to display video and Google Fonts to display typefaces. These features connect your browser to those providers. Vimeo may collect technical and usage information, such as your IP address, browser information and interactions with its player, and may use cookies or similar technologies. See Vimeo's Privacy Policy at https://vimeo.com/privacy and Google's Privacy Policy at https://policies.google.com/privacy.
You can use your browser settings to manage or block cookies. Blocking some technologies may affect website features.
How information is shared
We may share personal information with service providers that help us host and maintain the website, store files, manage business communications, process orders or arrange delivery. The information shared depends on the service being provided.
We may also disclose information when required by law or a valid legal process.
How long information is kept
We retain personal information for customer service, order history, business recordkeeping and legal purposes. How long we keep it depends on the type of information, the reason it was collected, our ongoing relationship with you, and applicable business or legal requirements. Form submissions, uploaded files and related communications may remain in our customer and business records. Copies may also remain in routine website backups.
Your choices and questions
You can choose not to provide optional information. If you do not provide information needed for a request, we may be unable to complete it.
To ask about your information or request access, correction or deletion, contact us using the details below. The rights and exceptions that apply depend on applicable law.
Links to other services
Our website links to other services, including Envelope Mart For Less and social media sites. Review the privacy information provided by those services before submitting information there.
Changes to this policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date. Please review this page periodically for changes. Where required by law, we will provide additional notice or obtain consent.
Contact us
Envelope Mart USA
info@envelopemart.com
800-356-7241
2639 Tracy Road
Northwood, OH 43619